Front Desk Receptionist

Zone Point Pratama · 📍 Canggu, Bali · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
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Zone Point Pratama is looking for a Front Desk Receptionist to join our team in Canggu, Bali. As the first point of contact for our guests, you will be responsible for ensuring a warm and welcoming experience. This role offers a unique opportunity to work in a vibrant and dynamic environment, contributing to the success of our hospitality services.

📋 Tanggung Jawab Pekerjaan

Greet guests upon arrival and departures, providing a warm and friendly welcome.,Handle guest inquiries and provide information about the property, amenities, and local attractions.,Manage guest reservations, check-ins, and check-outs, ensuring accurate and efficient processes.,Maintain a clean and organized front desk area, including the reception desk and guest registration forms.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.,Monitor and control access to the property, including issuing keys and security cards.,Handle guest complaints and concerns, resolving issues promptly and professionally.,Assist with special events and promotions, such as arranging tours or coordinating event setups.

🎓 Kualifikasi & Syarat

High school diploma or equivalent experience.,Minimum 1 year of experience in a front desk or receptionist role in the hospitality industry.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in English, both written and spoken.,Basic computer skills, including familiarity with reservation and guest management systems.,Ability to work well under pressure and in a fast-paced environment.,Friendly, approachable, and customer-service oriented attitude.

🛠️ Keahlian

Customer serviceCommunicationOrganizationProblem-solvingMultitaskingTime managementAttention to detailTeamwork
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